Privacy Policy
This Privacy Policy explains how Ebon Studios (referred to as "we," "us," or "our") collects, uses, and shares your personal information when you visit or make purchases from our website ebonstudios.com (the "Site"), use our services, or communicate with us. This policy applies to you, the user of our Services, whether as a customer, website visitor, or other individual from whom we collect information in accordance with this Privacy Policy.
Please read this Privacy Policy thoroughly. By using any of the Services, you consent to the collection, use, and disclosure of your information as outlined in this policy. If you disagree with any part of this policy, please refrain from using the Services.
Changes to Privacy Policy
We may update this policy to reflect changes in our practices or for legal, regulatory, or operational reasons. Any revisions will be posted on the Site, and we will update the "Last updated" date.
Collection and Use of Personal Information
We collect personal information from various sources based on your interactions with us. This information helps us provide the Services, communicate with you, comply with legal obligations, and protect our rights and those of our users.
Personal Information We Collect:
- Information You Provide: This includes basic contact details, order information, account details, shopping preferences, and customer support interactions.
- Information Collected through Cookies: We automatically collect Usage Data about your interactions with the Services using cookies and similar technologies.
- Information from Third Parties: We may receive information about you from third parties like Shopify and payment processors.
Use of Personal Information:
- To Provide Services: Processing payments, fulfilling orders, managing accounts, and facilitating returns and exchanges.
- Marketing and Advertising: For promotional purposes and to tailor advertisements based on your information.
- Security and Fraud Prevention: To detect and address potential fraudulent or illegal activities.
- Communication: To offer customer support and improve our Services.
Cookies
We use cookies to optimize our Site and Services, perform analytics, and enhance user experience. You can adjust your browser settings to control cookie usage.
Disclosure of Personal Information
We may share your personal information with third parties for service provision, collaboration with business and marketing partners, as per your consent, within our corporate group, and in legal or business contexts.
User Generated Content: Content you post in public areas of the Services is accessible to others. We do not control how others may use this information.
Third Party Websites and Links: Our Site may link to third-party websites. We recommend reviewing their privacy policies, as we are not responsible for their content or practices.
Children’s Data: The Services are not intended for children, and we do not knowingly collect children's personal information.
Security and Retention: We strive to protect your information but cannot guarantee perfect security. We retain your information as needed for business purposes and legal compliance.
Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding access, deletion, correction, portability, and restriction of processing of your personal information. You can manage communication preferences and exercise your rights as outlined on our Site or by contacting us.
Complaints: If you have concerns about our data practices, please contact us. Depending on your jurisdiction, you may have the right to submit a complaint to your local data protection authority.
International Users: We may transfer, store, and process your information outside your country of residence, including in the United States.
Contact
For questions about our privacy practices or to exercise your rights, email us at ebonstudios.shop@gmail.com or contact us at 2A Alley 34, Nguyen Hong, Dong Da Dist., Hanoi, 100000.