Ebon Studios Shipping Policy
Order Processing Details
Processing Duration: After placing your order with Ebon Studios, allow us 3-5 business days for processing and readying your items for shipment. Note that during high-demand seasons or special sale events, this timeframe might be slightly longer.
Shipping Timelines
Estimated Delivery: For our customers in the USA, Canada, and Australia, expect an estimated delivery time of 8-20 business days. For those in the UK or EU countries, the estimated shipping duration is 6-15 business days. Please be aware that these are estimated times and can vary due to external factors like customs processes or unexpected transit delays.
Shipping Charges
Standard Shipping Fee: Ebon Studios charges a rate starting from $8 for standard shipping on each order.
Complimentary Shipping: Orders exceeding $149 are eligible for free shipping, regardless of the shipping method chosen. This is our way of thanking you for your ongoing patronage.
Tracking Your Order
Tracking Information: Once your order has been dispatched, Ebon Studios will send you a tracking number via email. It may take 5-10 business days for the tracking details to be updated by the shipping carrier. Rest assured, we keep a close eye on the progress of your shipment to ensure it reaches you safely and promptly.
Additional Information:
Customs and Duties: Please be aware that international orders might incur customs and import duties. These charges are the customer's responsibility and are not included in our shipping fees.
Possible Delays: In the event of holidays, natural disasters, or public health emergencies, please understand that there might be delays in delivery. We appreciate your patience and understanding in these situations.
For any questions or support regarding our shipping policies, feel free to reach out to our dedicated customer service team at ebonstudios.shop@gmail.com. We are committed to ensuring a seamless and enjoyable shopping experience for you.
Thank you for choosing Ebon Studios for your fashion needs. We are dedicated to delivering your orders with accuracy and efficiency, valuing the trust you place in our service.