Tracking is only available for certain product orders. If there is tracking available, you should receive an email with it after your order is placed. If it isn't automatic, we will email you it directly!

If you have any issues, you can always contact VirtuosoCoffeeWorks@gmail.com and we will respond as soon as possible.

We do not offer refunds on coffee beans. For other products, refunds will only be made if there is evidence of damage from shipping or malfunction upon receipt. Please take video of receiving the product to eliminate any doubts.

We are working on it!